The Huume housing register application is designed to be configured to capture the data required for your policy. Pages, sections and fields can be added by your Administrator so it matches your requirements exactly.
The workflow diagram details the states a housing register application can move through.
When creating a new housing register application the pages displayed will be dependent on how the form has been configured in your system. The screenshots shown here are just an example of how it may look.
Item | Details |
Save the application, button changes green once the mandatory data has been completed | |
Discard changes and return back to the case |
The Housing Register application has a number of standard groups and fields that are used in the allocations process for eligibility and shortlisting.
Item | Details |
Registration date | Date the application was completed |
Effective date | Date used for shortlisting purposes to determine an applicant's priority |
Closure reason | Reason for closing an application. Becomes mandatory when moving an application to the Closed state |
Item | Details |
Calculated band | Band automatically calculated based upon the rules built into the form. Used for eligibility and preferences purposes |
Displays details of how the banding has been calculated | |
Override band | Manual override band. Used for eligibility and preferences purposes |
Override reason | Mandatory if an Override band has been set |
Bedroom need | Bedroom need details from the bedroom assessment |
Occupancy value from the bedroom assessment | |
Overcrowded | Set to 'True' if the Number of bedrooms have access to field is less than the Min effective bed need field from the Bedroom assessment. This field is automatically calculated and read only. |
Item | Details |
Applicant type | Used for eligibility or preference purposes |
Medical exemption | Used for eligibility purposes |
Eligible for wheelchair adapted properties | Used for eligibility or preference purposes |
Eligible for level access properties | Used for eligibility or preference purposes |
Eligible for sheltered properties | Used for eligibility or preference purposes |
Eligible for ground floor/lift need | Used for eligibility or preference purposes |
Pet owner | Used for eligibility purposes |
Item | Details |
Armed Forces | Used for preference purposes |
Key worker | Used for preference purposes |
Ground floor need | Used for preference purpose |
Item | Details |
Required property types | Allows applicants to be restricted to only be for eligible for the specified property types. If left blank an applicant is eligible for all types. |
Required adaptions | Allows applicants to be restricted to only be for eligible for properties with the specified adaptions |
Enable Autobid | When checked bids will be placed automatically on properties as they finish advertising for the applicant, using the criteria specified |
Autobid property types | Specify what types of properties automatic bids will be placed on. If left blank then property type will ignored when placing bids |
Autobid level access only | If checked automatic bids will only be placed on those properties where the Eligible for level access properties field matches the voids Level access value. |
Autobid sheltered only | If checked automatic bids will only be placed on those properties where the Eligible for sheltered properties field matches the voids Sheltered value. |
Local connections to individual parishes can be recorded as part of an application. The information can then be used for eligibility or preference purposes when allocating properties.
Item | Details |
Edit the local connection | |
Delete the local connection | |
Add a new local connection | |
Refreshes the list to include any updates | |
Local connection overrides | Add a local connection override to a local authority. This acts like the applicant having a local connection to all parishes within the local authority. Overrides can be added to more than one Local authority area |
Local connection override reason | Mandatory if a Local connection override has been set |
Item | Details |
Local authority | Local authority the connection relates to |
Parish | The specific parish the connection relates to |
Type of connection | The type of connection. Default values are Live in the area, Work in the area, Family live in the area, Other |
Description | Descriptive text can be added to each connection type for reference |
Connection start date | Date connection is valid from |
Connection end date | Date connection is valid to |
Name of employer | Only displayed for the connection type of Work in the area |
Additional information | Any additional information relevant to the local connection |
Local connection confirmed | Allows to record when a local connection has been confirmed |
Add the local connection | |
Close the window |
Specific parishes that an applicant would like to live can be recorded as part of an application. This information is then used for determining what areas bids should be placed if the applicant is setup to have bids placed automatically on their behalf.
Item | Details |
Edit the preferred area | |
Delete the preferred area | |
Add a new preferred area | |
Refreshes the list to include any updates |
Item | Details |
Local authority | Local authority the preferred area relates to |
Parish | The specific parish that is preferred |
Add the preferred area | |
Close the window |
All changes that have been made on the public portal and requests that have been sent from the back office, related to the housing register, are displayed on this tab.
Item | Details |
Active renewal start date | The date the renewal process was started. Only displayed if the application has a current ongoing renewal |
Active renewal target date | The date the renewal process needs to be completed by. Only displayed if the application has a current ongoing renewal |
Active renewal needs review | Gets set to True if the renewal has not been completed by the target date and the application could not be closed automatically due to outstanding bids/offers. Only displayed if the application has a current ongoing renewal |
Last renewal date | The date the application was last renewed |
Override next renewal date | Allows an application renewal to be brought forward or put back if required |
Bids can be placed on behalf of an applicant while viewing their Housing Register application. Information on previous bids can also be accessed from the same location.
The system calculates and displays the properties an applicant is eligible for when the button is clicked.
Item | Details |
Bids | The number of bids that have placed on the property so far |
Displays a message to confirm the bid as well as showing the applicants queue position | |
Withdraws the applicants bid | |
The applicants current queue position | |
Displays additional property search options | |
Refreshes the list to include any updates that have occurred |
When a placing a bid on behalf of an applicant it can be marked as their Preferred property as well preventing the applicant from withdrawing the bid themselves.
Item | Details |
Display a map showing the location of the property | |
Edit the property record. The record is opened in a new browser tab | |
Edit the void record. The record is opened in a new browser tab | |
Displays the applicants queue position, and the number of people who have currently bid on the property |
Allows other properties to be displayed, and not only those that the applicant is eligible for.
Item | Details |
Display only those properties currently being advertised that the applicant is eligible for | |
Display only those properties currently being advertised that the applicant is ineligible for | |
Displays all properties currently being advertised | |
Unique property reference | Search by a property UPR |
Address | Search by all or part of a property address |
Displays all Alerts, Notes and Actions assigned to the Homeless application. Further details on the functionality can be found here - 5. Notes, Alerts & Actions
Displays all Files linked to the Case. Further details on the functionality can be found here - 24. Files.