Release 12.3.1 28/04/2026

Release 12.3.1 28/04/2026

New & Improved

Public portal

Website

A new Map view has been added to allow applicants to view the location of all properties being advertised on a map.

This is disabled by default but can be enabled from the Website -> Settings group

Back office

Website

A new Additional map layers setting has been added to the Website -> Settings group.

This allows you to configure different layers of information that can be displayed on the new property Map view:

-        Local transport

-        Places of interest

-        Schools and other education

 

H-CLIC

Updated the H-CLIC extract to bring it in line with v1.5.6 of the H-CLIC specification, see summary of changes below.
Addition of optional address fields into the "Initial circumstances" group of the Homeless Application form. This can be used to capture the Current\Last settled address at the point of application if you wish to record this instead of using the primary applicant's Current Address information. If populated this will be exported in the Personal H-CLIC export instead of the existing behaviour based on the person's current address

Fixed

Back office

Referrals

Fixed an issue where a Homeless Referral could not be moved from one case to another if the destination Case already had a automatically closed Housing Register application

Fixed an issue where a Homeless Referral in the "Closed (no further action)" state could not be moved to another Case

Public portal

My housing register

Fixed an issue where a My Housing Register online form could not be submitted if the applicant already had a automatically closed Housing Register application on their Case

Summary of H-CLIC Changes
Homeless applications added after 1st of May 2026 will incorporate all the changes below.

The following fields were added to the homeless form, and added to the H-CLIC extract.
Field name: Main reason for home no longer suitable, Group: Initial Assessment/Initial circumstances, H-CLIC field name: REASONNOSUIT
Field name: Main reason for loss of private rented tenancy, Group: Initial Assessment/Initial circumstances, H-CLIC field name: REASONPRT
Field name: Conditions for ground 5F as reason for loss of private rented tenancy, Group: Initial Assessment/Initial circumstances, H-CLIC field name: REASONOAS
Field name: Conditions for ground 7A as reason for loss of private rented tenancy, Group: Initial Assessment/Initial circumstances, H-CLIC field name: REASONACB

The following fields were updated on the homeless form to be hidden by default, and removed from the H-CLIC extract
Field name: Employment status of main applicant's partner, Group: Initial Assessment/Initial circumstances, H-CLIC field name: EMPL_PARTNER
Field name: Is the applicant claiming benefits towards their other living costs, Group: Initial Assessment/Initial circumstances, H-CLIC field name: BEN_OTHER
Field name: Was the household engaged with help for their support needs\relevant life experiences before the prevention duty ended, Group: Prevention/Overview, H-CLIC field name: SUPPORT_PR
Field name: Was the household engaged with help for their support needs\relevant life experiences before the relief duty ended, Group: Relief/Overview, H-CLIC field name: SUPPORT_REL
Field name: Select all the assistance with support needs that the household was referred to and engaged with, Group: Initial Assessment/Household support needs\relevant life experiences, H-CLIC field name: SUPP_ASSIST

The following fields were removed from the H-CLIC extract
Field name: Was any temporary accommodation provided, Group: Prevention/Ending prevention duty, H-CLIC field name: TA_PREV
Field name: Was any temporary accommodation provided, Group: Relief/Ending relief duty, H-CLIC field name: TA_REL

Updated form field logic so field becomes invisible if assessment date is greater than or equal to 01/05/2026
Field name: Are they owed the 2 year re-application duty, Group: Initial Assessment/Initial circumstances

Updated logic so field is not mandatory when "Select the accommodation at the time of application" is "Asylum accommodation"
Field name: Select accommodation when last settled, Group: Initial Assessment/Initial circumstances, H-CLIC field name: LASTACCOM

Updated logic so field is also visible if "Select the reason the relief duty was ended" is "56 days elapsed" (HCLIC-3)
Field name: Select the applicant's accommodation when the relief duty was ended, Group: Relief/Ending relief duty, H-CLIC field name: ACCOM_R

 Added to homeless form, but hidden by default. The HCLIC export will use this value for the PERSON_ID if set, or the default case person id
Field name: Homeless existing reference number, Group: Person details/Overview, H-CLIC field name: PERSON_ID

    • Related Articles

    • Release 6.2.2 16/01/2023

      Replaced by Release 6.2.3

    • Release 12.4.1 05/05/2026

      Fixed Homeless H-CLIC The new "Main reason for loss of private rented tenancy" field from release 12.3.1 is now only visible when the "Assessment date" is 01 May 2026 onwards as this is only relevant to applications since the relevant parts of the ...

    • Release v5.3.1 04/05/2022

      New & improved Back office Comms Updated the Comms templates so that any templates using the Void start date or Void end date fields only show the date, and do not show a time as well.   Infrastructure Updated the Dashboards so that the Not available ...

    • Release 8.8.1 30/01/2024

      New & Improved Back office Risk assessments A new Risk assessments list has been created in the Applications folders. Permissions A new Notes permission has been created, Edit note history journal entries. When this permission is assigned users are ...

    • Release 6.0.2 28/11/2022

      New & improved Back office Properties A new Use file name as title checkbox has been added when uploading a file against a Property. Infrastructure Updated the layout of forms when printed from within the browser to hide unwanted buttons, menus, etc. ...